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Previous Incidents

[Resolved] Temporary degradation of compute capacity

Began: 18 Mar 20:35 UTC Ended: 18 Mar 20:55 UTC Duration: 20 minutes

Core services
HRIS & SCIM Integrations
API
Login/SSO
Core Application
Billing
Engagement

Tue, 18 Mar 2025

22:32:42 UTC

During a routine upgrade, a configuration error caused compute capacity to be removed all at once instead of incrementally replaced. During this period, services may have responded slowly or been completely unavailable until the upgrade completed and capacity was automatically restored.

Customers in dedicated environments were not impacted.

Past notices

No further notices from the past 7 days.