Customers may have encountered errors when attempting to access the Engage component which affected ability to create campaigns and respond to surveys.

Engineering identified and remediated an issue with traffic routing causing the incident.

We experienced a temporary disruption with some of our services. Our engineering team has identified and resolved the underlying issue.

Current Status: We are currently in the process of restoring all affected services. We expect full functionality to be restored within the next 20 minutes.

Impact: Users may have experienced intermittent access or reduced performance with the affected services during the disruption.

Next Update: We will provide a final update once all services are fully operational. We appreciate your patience and understanding.

Support: If you have any concerns or require assistance, please contact our support team at support@15five.com.

Thank you for your patience as we work to maintain and improve your service experience.

We've now resolved the incident. Thanks for your patience.